Shipping policy

SHIPPING & DELIVERY

Our Commitment to Quality Delivery

At AUREMI, we partner with trusted fulfillment specialists worldwide to bring you authentic Nordic-inspired home décor. Each piece is carefully sourced and shipped directly from our curated network of suppliers to ensure the highest quality and freshest inventory.

Processing & Fulfillment Time

Standard Processing: 2-5 business days
Peak Season Processing: 5-7 business days (holidays and promotional periods)

Once your order is confirmed, our fulfillment partners begin preparing your items with meticulous care. You'll receive a shipping confirmation email with tracking information as soon as your order leaves the warehouse.

Delivery Timeframes

Domestic Shipping (United States):

Standard Delivery: 7-12 business days after processing
Expedited Delivery: 5-7 business days after processing (select items only)

International Shipping:

Canada: 10-15 business days
Europe (UK, EU): 12-18 business days
Australia & New Zealand: 15-20 business days
Rest of World: 15-25 business days

Delivery times are estimates and may vary based on supplier location, customs clearance, and local carrier schedules.

Shipping Rates

Shipping costs are calculated automatically at checkout based on:

Destination address
Package weight and dimensions
Selected shipping method

Free Shipping Threshold: Orders over $200 USD qualify for free standard shipping within the United States.

International Orders - Customs & Duties

For international shipments, please note:

✓ Customers are responsible for all customs duties, import taxes, and brokerage fees
✓ These charges are determined by your country's customs authority
✓ Fees are typically collected upon delivery and are not included in our product prices or shipping costs
✓ AUREMI has no control over these charges and cannot predict their amount

Tip: Contact your local customs office for estimated duties before placing large orders.

Order Tracking

Stay informed every step of the way:

Order Confirmation
- Immediate email upon purchase
Processing Update
- Notification when your order enters fulfillment
Shipping Confirmation
- Tracking number sent within 2-5 business days
Delivery Updates
- Real-time tracking through carrier portal

Track your order anytime at: [Your tracking link] or contact support@auremihome.com

Premium Packaging & Care

Every AUREMI piece is a work of art. Our fulfillment partners use:

✓ Multi-layer protective packaging for fragile items
✓ Eco-friendly materials whenever possible
✓ Custom-sized boxes to prevent movement during transit
✓ Quality inspections before shipping

Items including ceramic vases, glassware, lighting fixtures, and wall art receive extra cushioning and "Fragile" handling labels.

Shipping to Multiple Addresses

Need to send gifts to different locations? Simply place separate orders for each shipping address. Each order will be carefully packaged and shipped independently.

Delivery Issues & Damaged Items

We stand behind every shipment.

If your order arrives damaged, is lost in transit, or has delivery issues:

Contact us immediately at support@auremihome.com (within 48 hours of delivery)
Provide photos of any damage (packaging + product)
We'll resolve it fast
- replacement or full refund, your choice

Lost Packages: If tracking shows delivered but you didn't receive it, contact us within 48 hours. We'll investigate with the carrier and make it right.

Shipping Restrictions

Due to carrier limitations, we currently cannot ship to:

PO Boxes (for large furniture items)
Military APO/FPO addresses (select items only)

Peak Season & Holidays

During high-volume periods (Black Friday, Cyber Monday, December holidays), please allow:

Additional 2-3 days for processing
Potential carrier delays beyond our control

We'll keep you updated throughout the process.

Questions About Your Shipment?

Our customer care team is here to help:

📧 support@auremihome.com

🌐 auremihome.com

We typically respond within 24 hours.

Last Updated: February 15, 2026